Shipping and Returns

Delivery

We strive to provide you with a smooth and fast shopping experience. Here are the details regarding the delivery of your orders:

  1. Order processing time
    All orders are processed within 3 to 5 working days after confirmation of your payment.

  2. Delivery time
    Once your order is processed, it will be shipped within 5 to 7 business days , depending on your location.

  3. Order tracking
    As soon as it is shipped, a tracking number will be sent to you by email so that you can follow the progress of your delivery in real time.

Returns

Your satisfaction is our priority! If your purchase does not meet your expectations, you can make a return under the following conditions:

  1. Return conditions

    • Items must be returned in their original condition (unworn, unwashed, and with their original packaging).
    • Return requests must be made within 14 days after receiving your order.
  2. Return procedure

    • Contact our customer service via [your email address/support service] to initiate the return procedure.
    • You will receive a return label or instructions for returning the item.
  3. Return costs

    • Return costs are the responsibility of the customer, except in the case of a defective product or an error on our part.
  4. Refunds

    • Once the item is received and inspected, the refund will be issued within 7 working days on your original payment method.
    • If you prefer, an exchange or credit can be offered.